How to raise concerns about entities we audit

The Office of the Auditor General (OAG) is responsible for the audit of most government entities in the Cayman Islands.  The OAG will consider concerns about government entities which we audit as part of our on-going risk based approach to the audit process. Provided the issues raised falls within our remit we will consider any correspondence regarding a government entity we audit. On the basis of initial consideration and/or investigation we will decide whether:

• the matter will be investigated further to form the basis of a report;
• it should be included in our normal audit activity;
• it should be referred to another body; or
• we will take no further action.

Complaints about a government entity can be raised with us through the following link Our Services, in writing (email or post), or in person at our offices. All complaints will be treated confidentially. It is our policy not to normally act on anonymous complaints. However we will consider them to identify whether they provide support or information relevant to other complaints or audit work we are undertaking. We will acknowledge all written complaints that we receive  within 5 working days and provide a response within a further 20 working days. 

Further information and guidance about how to complain to us about a government entity can be found in our policy document  Raising concerns about the organisations we audit